Rockdoc Consulting Inc. is conducting a voluntary recall of the Cold and Flu Rescue Kit as it has been determined that they are not fully licensed in accordance with Canadian Medical Device Regulations relating to product packaging.
For clarity, this nonconformance does not affect the accuracy of results, and there have been no reported adverse events related to this nonconformance; however, to ensure our services are fully in compliance with Health Canada regulations, we are recalling all unused kits.
A full refund will be provided for any unused Cold and Flu Rescue Kits. To receive a refund please contact our Customer Success team with your initial order confirmation number, this can be found in the email with the subject line: Order # “XXXXXX” confirmed.
Thank you for being a client of Rockdoc, and we look forward to serving you in the future.